First Line Leadership and Management



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SKU: CPBSRDL007 Categories: , ,


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  • Prerequisites:  No prerequisites are required to sit this course.
  • Objective: LO1: Distinguish between the terms leadership and management LO2: Explain the different leadership styles and recognise their impact when leading a team LO3: Describe the role of a manager in building a high performing team LO4: Summarise best practice in setting individual and team goals, and objectives LO5: Define a structured way of coaching a team for performance LO6: Describe appropriate communication styles for a given situation LO7: Summarise an effective method of delegation LO8: Describe practical approaches to maximise your time LO9: Explain a process to give feedback constructively.
  • Course content: This course is available in the following languages: English; Turkish The aim of this course is to provide you with an insight into the different styles of leadership and management. You will gain an understanding of some of the core elements of first line management, which can enable you to lead and manage a team effectively.
  • Course code: CPBSRDL007
  • Duration:   30 minutes