If performance reviews are a source of dread for you and your crew, it’s time to adopt a better approach. It begins with the recognition that appraisals offer leaders opportunities for clear, positive communication about goals for continuous improvement, not just annually, but on an ongoing basis.
An introduction to the evaluation process guides supervisors step-by-step through the best practices involved in conducting performance reviews, from writing meaningful comments and asking crewmembers self-evaluation questions to setting SMART goals and signing forms.
Confronted with interactive scenarios that challenge beliefs about discrimination, pay raises, and objectivity, supervisors make choices and then see both the positive and negative impact that their decisions would likely have on crewmembers.
- Established a set of employee expectations
- Performance evaluations
- Developing skills and leadership ability
- Using positive feedback to improve performance